Managed Services are support services that go beyond the standard technical support that every ServerSide client receives. With managed services, you receive the support of a team of experienced professionals, with specific knowledge about your solution.
Our experienced and certified administrators provide support and consultation on customized hosting solutions and mission-critical applications.
ServerSide has the ability to fully manage a business’s hosting environment from the network layer all the way through applications performance.
ServerSide’s full suite of managed hosting services includes performance management, applications management, database management, hardware and operating system management, intelligent content distribution service, high availability data and computing services, storage services, managed security and firewall services and load balancing across multiple data center locations.
ServerSide Managed Hosting Services are backed by industry-leading performance guarantees.
Customers can choose from standard or custom SLAs that cover server and application availability, network availability and response times and resolution management.
ServerSide offers one of the most comprehensive dedicated server and managed services product line in the industry, from backup, network and security services, Microsoft SQL Server database services as well as the monitoring and administration of your systems.
Administration Services
The high cost and substantial time investment required to recruit and train qualified engineers has prompted many customers to turn to ServerSide for reliable, expert administration of their crucial computer systems.
Backup Services
ServerSide offers a number of backup services to protect the valuable data on your servers. Our services range from simple tape swaps on your equipment to comprehensive disk-to-disk backups to our enterprise level storage systems.
Database Services
Our database support is unequaled in the industry. Our Microsoft SQL Server DBA's can assist customers with everything from regular database maintenance to complex troubleshooting.
Monitoring Services
All our customers have their servers monitored on a one minute basis on standard ports. We also provide additional availability and performance monitoring services for our customers.
Network Services
Advanced services such as server clustering, private networking, and gigabit ethernet connections for high-end hosting needs.
Security Services
ServerSide understands the security concerns our customers. Our security services start with standard server auditing and virus protection and can include private firewalls and VPN systems as well as real-time intrusion detection systems customized to a systems specific needs.